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Cancellation & Refund Policy

Introduction

At AgentsOps, we strive to provide high-quality AI Automation and Web Development services. However, we understand that there may be situations where you need to cancel a service or request a refund. This policy outlines our approach to cancellations and refunds.

Cancellation Policy

For Custom AI & Web Development Services:

  • You may cancel a project before the work begins for a full refund.
  • Once the project has started, cancellations are subject to the work completed. A partial refund may be issued based on the project progress.
  • If the project is 50% or more complete, no refunds will be provided.

For AI-Based Products (e.g., N8N, Workflow Scripts):

  • AI-based products have fixed prices and can be canceled before purchase.
  • Once purchased, cancellations are not possible. However, you may be eligible for a refund under our refund policy.

Refund Policy

For Custom AI & Web Development Services:

  • Refunds will be handled on a case-by-case basis, depending on the service agreement and work completed.
  • If work has been completed per agreed milestones, no refunds will be issued.

For AI-Based Products (e.g., N8N, Workflow Scripts):

  • You are eligible for a refund within 7 days of purchase if the product does not meet expectations or does not function as described.
  • To request a refund, you must provide a valid reason and proof of issues faced with the product.
  • Refunds will not be provided for:
    • Change of mind after purchase.
    • Incorrect implementation due to third-party modifications.
    • Products that have been used beyond minor testing.

How to Request a Refund or Cancellation

To request a cancellation or refund, please contact us at:

Include the following details:

  • Order ID or Project Name
  • Reason for Cancellation/Refund
  • Supporting Evidence (if applicable)

Processing Time

  • Refunds, if approved, will be processed within 7-10 business days via the original payment method.
  • You will receive a confirmation email once your refund has been processed.

Changes to This Policy

AgentsOps reserves the right to update this Cancellation & Refund Policy at any time. Any changes will be posted on this page.

By using our services and purchasing our products, you agree to this policy.